Effective Date: July 25, 2026
CHBTK Carpool is a community based ride sharing platform. This policy explains what information we collect, why we collect it, and how it is protected.
We may collect your name, mobile number, email address, CNIC, vehicle information, ride history, approximate location during ride matching, and device information.
Information is used to match riders and ride hosts, improve safety, prevent fraud, verify identities, and improve App performance.
CHBTK does not sell personal information. Information may only be shared with matched riders/ride hosts, when legally required, or to investigate misuse.
Reasonable technical and administrative safeguards are implemented to protect user information, including Row Level Security on all database tables and encrypted storage via Supabase.
Ride posts expire and are automatically deleted to keep the platform lean. Account data is retained until you request deletion.
Users may request correction of information, deletion of their account, or access to their personal information, subject to legal obligations. Contact CHBTK administration through the platform's reporting system.
Our search assistant ("Zozo") is used for ride discovery guidance only. Do not share sensitive personal information with it. Conversations are not stored permanently.
We use browser local storage for theme preferences, locale settings, and session state. We do not use advertising cookies or third-party trackers.
This Privacy Policy may be updated at any time. The "Effective Date" at the top reflects the most recent revision. Continued use of the App constitutes acceptance.